There was situation on our Road Trip that I have not mentioned, until now. I was waiting to see if anything would be resolved. Now that it has come to a close, I will reveal my Hotel experience that will stay with me forever. If the front desk clerk had only known the trials of the Don Mills Diva
and Reluctant Housewife and the inspiration they gave me, she would not have crossed me.
I am a hotel snob. I admit it. We are all snobs about something, food, clothes, hotels, music, shoes, toilet paper...whatever. We all have things we like a certain way. I like nice hotels. Not outrageously overpriced ones, but nice. I like the hotels that you have to have a door key to get into the building. I don't like my room door opening to the highway.
That said, my hubby tries to accommodate me. Even though he would be happy pitching a tent somewhere. My idea of roughing it is a Motel6. We found a room at a "newly remodeled" hotel for 80 dollars. Indoor pool, game room, complimentary breakfast of biscuits, sausage and eggs included. Sounds good right? We checked in, paid for two nights adn went off to visit friends and family.
About 10:20pm I realized that the pool crowd had been properly herded to their rooms but the gameroom was full of unsupervised children. They were yelling, playing video games, banging the gym equipment around...ugh, we were soooooo tired! I called the front desk and the girl, Jamie, told me she would be right up. 15 minutes later I am seriously irritated. I called again. Jamie informed me that she had to attend to the customers checking in. She also told me, "it doesn't help that you keep calling." Okay, so that was tacky. I inform her that we will be getting our money back for the second night and going somewhere else because she was rude. Jamie's rude retort,"You can't get your money back. There is always noise at a hotel. You will not get your money back" and hung up! HUNG UP ON ME. By midnight I am so furious, yes the kids are still in the gameroom which is less than 6 feet from us. It is midnight, let's forget about the hotel staff and the fact the game room closes at 10pm, where are these parents? There were 6-7 kids ranging in ages from 7-10 yelling and banging around.
There were no adults, no babysitter types hanging about. I would not let my child go off to a gameroom in a hotel. That's just me. We have traveled all day, spent the evening house hopping from family members to friends. The next day was so full we had a schedule to fit everyone in, plus the baby shower.
I called her back and gave her a piece of mind. I gave her a reason to hangup on me. Furthermore, we did check out the next morning (after 4 hours of sleep), we did get our money back on the second night that we did not stay there. You can't charge someone for a room they don't use! People check out early all the time... I spoke to the manager and was apologized to profusely. (blah,blah,blah) Received a free night stay certificate which will go to my brother because he can sleep through anything and he visits Amarillo too. (I will never use that hotel again, free or not) And I learned a very important lesson, if there is a pool, gameroom, or anything with bright lights that attracts children and/or teenagers in a hotel, I will ask to be put on the opposite end.
Where did we go? Motel6. I gave in to hubby. I told him we had a bad night in a nice hotel, it cannot be worse at the Motel6. And you know what, we slept like babies for 8 hours. Go figure. This hotel snob is going to do some reevaluating.